Guest experience platform

The whole guest experience, one subscription.

A multilingual guest companion that answers questions, cuts repetitive messages and helps guests discover your city — all through one QR code.

Priced per apartment — unlimited guests, no booking commission, no per-guest charge. Everything below is + VAT, 14 days free, cancel anytime.

🎁

Build your guide today. No payment needed to start.
Sign up and build everything for free — you add a payment method only when you publish. Then you get 14 days of Advanced, free — every tab — and choose the plan that continues afterwards. Cancel from your dashboard before the first payment and you’re never charged.

Basic

Basic

Welcome book + AI concierge

€9.90 /mo
per apartment · less from the 3rd
or €99/yr per apartment · 2 months free
14 days free
  • Digital welcome book: Wi-Fi, check-in, house rules, your picks
  • AI concierge that answers from your guide 24/7 — and knows what’s on nearby
  • 7 languages, auto-translated
  • QR code, map links & your brand
  • Import from an Airbnb/Booking link
  • Guest issue reporting + host inbox
Start free →
All 5 tabs

Advanced

The whole guest experience

€19 /mo
per apartment · less from the 3rd
or €190/yr per apartment · 2 months free
14 days free
  • Everything in Basic
  • This week — live local events near the apartment
  • Plan my stay — a day-by-day planner for each guest
  • Enhance your stay — your extras, partner services, tours & tickets
  • The tab that earns: guests request your extras in a tap
Start free →
25+ apartments

Portfolio

For larger operators

Let’s talk
volume pricing for your portfolio
  • Everything in Advanced, at scale
  • A quote below the published bands
  • Bulk import & onboarding help
  • Dedicated support
Talk to us →

All prices are per apartment, per month, + VAT — no booking commission, no per-guest charge, cancel anytime. You only pay for apartments that are published.

Your fee covers unlimited guest usage, the live events engine, auto-translation, updates and support.

More apartments, lower prices.

Each apartment is priced in its own band, like tax brackets — so adding one never makes the others more expensive.

ApartmentsBasicAdvanced
1st – 2nd€9.90€19
3rd – 9th€7.90€15
10th and up€6.50€12
25+ apartmentsAsk us for a quote

Example: 5 apartments on Advanced = 2 × €19 + 3 × €15 = €83 a month.

How many apartments?
Basic
Advanced

+ VAT · billed for the apartments you publish · 14 days free

Your guests don’t need another guidebook.

They need a local host. A guidebook gives answers; shou acts like one — replacing the welcome book, house manual, FAQ, translation tool and QR generator, and going beyond what any of them do.

A static PDFA guidebook toolshou
Digital welcome book✓✓✓
One QR code—✓✓
Auto translation · 7 languages—✓✓
AI answers to any question—Limited✓
Live local events——✓
Always up to date——✓
Personalised recommendations—Limited✓
Day-by-day stay planner——✓
Guest issue reporting + host inbox——✓

Questions

How does the 14-day free trial work?
No payment needed to start. Sign up, build your welcome book and preview everything for free — no card required. You add a payment method only when you publish; from then you get 14 days of Advanced, free, with every tab. Before the trial ends, choose Basic or Advanced — if you don’t choose, you stay on Advanced. The first payment happens only after the 14 days, and if you cancel from your dashboard before then, you’re never charged.
What’s the difference between Basic and Advanced?
Basic gives guests your welcome book and the AI concierge — Wi-Fi, check-in, house rules and your recommendations, answered in seven languages; the concierge also tells guests what’s on nearby when they ask. Advanced adds three tabs guests can browse: This week (live local events), Plan my stay (a day-by-day planner) and Enhance your stay (your extras, partner services, tours and tickets). On Basic you can still preview every tab in your dashboard.
Can I choose which tabs guests see?
Yes. Within your plan you switch each tab on or off — all the way down to a concierge-only guide. If you move from Advanced to Basic, your tab settings are kept and come back as soon as you switch to Advanced again.
How do volume prices work?
Each apartment is priced in its own band, like tax brackets: the 1st and 2nd at the full price, the 3rd to 9th lower, the 10th and up lower again. So 5 apartments on Advanced cost 2 × €19 + 3 × €15 = €83 a month. You pay for the apartments that are published — unpublish one and it stops being billed from your next payment.
Do my guests need to install an app?
No — and they never will. Your guest scans the QR code and the guide opens straight in their phone's browser, in their own language. No download, no account, no login.
How long does setup take?
Minutes if you import — paste your Airbnb or Booking.com link and we draft the apartment for you to review (Wi-Fi and check-in you add yourself, since they're not on a public listing). Starting from scratch, an afternoon for your first apartment. You can publish with the basics and keep adding later; every change is live the moment you save.
Can I use my own logo and colours?
Yes. Add your logo, accent colour and a photo of the apartment — the guest page carries your brand, not ours.
Do I need a demo or a sales call?
No. It's fully self-service — sign up, add your apartment's details yourself, publish, and you're live. There's a live sample you can explore first.
Can I edit my apartment details later?
Anytime. Everything — Wi-Fi, check-out, house rules, recommendations, your branding — is editable from your dashboard, and changes go live instantly. You write it in one language and we translate it into all seven automatically.
Are prices including VAT?
Prices are excluding VAT (+ 21% Belgian VAT where applicable). You'll receive a proper monthly invoice from ABSS Analytics.
Is there a contract or lock-in?
No setup fee and no multi-year contract. Monthly plans are month-to-month — cancel anytime from your dashboard. Yearly plans (with two months free) run for the 12 months you prepay, then renew only if you choose.
What if I have more than 25 apartments?
From 25 apartments we quote volume pricing for your portfolio, with bulk import and onboarding help. Get in touch — until then, the published bands apply.
Is the concierge unlimited?
For your guests, yes — unlimited guests and questions in normal use. Most answers come straight from your welcome book. A generous fair-use limit of 1,000 live searches per apartment per month exists only to stop bots; real apartments never come close.

Questions? Read the FAQ

A guest relaxing in their apartment, using the guest companion
14 days free

Start with one apartment.

Set it up yourself in minutes. 14 days free with every tab, cancel anytime.

Start free →