Guest experience platform · first month free

Every guest gets their own local host.

A multilingual guest companion for your serviced apartments — the welcome book, the neighbourhood and what's on tonight, all answered through one QR code.

Available 24/7 in seven languages, it answers the questions you're tired of answering — from the Wi-Fi to the best dinner nearby — so guests self-serve and your phone stays quiet.

First month free · no setup fee · cancel anytime · no app to download

A guest arriving at a bright, modern serviced apartment
Made for
Serviced apartments Aparthotels Corporate housing Holiday homes Airbnb hosts

From a PDF to a proper welcome

Today
With shou
A Wi-Fi PDF
An AI welcome book
WhatsApp messages
One QR code
Printed instructions
A live, always-current guide
The same questions, again
Self-service, 24/7
English only
7 languages, automatic

Everything your guest needs to feel at home

Your apartment, the neighbourhood and the city — answered the moment they ask.

The concierge

Guests just ask.

No menus to dig through — they type a question in their own language and get a real answer, with directions. It's the difference between a document and a host.

Apartment 32Guest companion · powered by shou
📶
Wi-Fi
BXL-Dansaert-32 · welcome2026
🚪
Check-out
By 11:00 · keys in the lockbox
Where can we buy groceries?
Delhaize Dansaert
2-min walk · open until 21:00 · Directions ↗
Jazz tonight?
The Music Village — live 20:30 · 5-min walk
📗

Welcome book

Wi-Fi, check-out, heating, washing machine, parking, house rules — always current.

📍

The neighbourhood

Supermarket, bakery, pharmacy, tram, airport — each tappable to Google Maps.

🎭

What's on tonight

Live concerts, exhibitions and family activities near the apartment — never stale.

🌍

Every language

Write it once; guests read it in seven languages, automatically. Your brand throughout.

Guests arriving at their serviced apartment
Arrive to a warm welcome
Breakfast in a serviced apartment
Feel at home from day one
A family planning their day out
Explore the city together

What your guests actually ask

Real questions, in their own language — answered without you lifting a finger.

„Wo kann man hier einkaufen?"
Delhaize Dansaert · 2-min walk
"How do we use the washing machine?"
→ Under the counter · Eco 40° ≈ 2 h
« Une bonne bière belge à proximité ? »
Le Cirio · historic bar · 6-min walk
«Куди піти сьогодні ввечері?»
tonight's concerts & expos · a short walk away
"¿Algo para hacer con niños mañana?"
live family events near the apartment
"Dove posso parcheggiare?"
Interparking Dansaert · 3-min walk
"Beste ontbijt in de buurt?"
Charli · fresh croissants · 3-min walk

…and you find out what they actually needed

Every question your guests ask becomes a pattern you can act on. No other guidebook tells you this.

Your dashboard — What your guests asked Example
Apartment 32 48 questions · last 30 days
Things to do
22
Parking
12
Breakfast
8
Groceries
6
⚠️ Guests asked about things your welcome book doesn’t cover
Parking (12×)
Add it once — and twelve guests stop asking.

Counts only — never your guests’ questions, and nothing that identifies them. You see the pattern; they keep their privacy.

Live in an afternoon — set up by you

No demo call, no onboarding queue.

Step 1

Start free

Add a payment method — your first month is free, cancel anytime before it ends.

Step 2

Add your apartment

Enter the address and the details — edit anything, anytime, in one language.

Step 3

Publish

Get your branded page and a print-ready QR code for every apartment.

Step 4

Guests scan

They open it on arrival — and stop asking you the same questions.

Built for operators, not just hosts

From your first apartment to your five-hundredth — the same dashboard scales with you.

1 apartment 5 apartments 50 apartments 500 apartments
From
19
per month
First month free · cancel anytime

One flat fee — no commission, no per-guest charge, + VAT.

Start free →

See the full pricing for 5, 20 and 20+ apartments

🇧🇪 Built in Belgium 🇪🇺 Hosted in Europe 📱 No app to install 🙈 No guest accounts, no tracking ↺ Cancel anytime

Your guests never download anything and never create an account — they scan a QR code and the guide opens in their browser.

Imagine your next guest arriving.

Scans one QR code
Finds the Wi-Fi
Books dinner nearby
Discovers a jazz concert tonight
Finds tomorrow's bakery
Checks out — without messaging you once

That's the experience your guests will remember.

No app to download. Just a QR code.

Start free →