AI guest companion for apartments

Give every guest their own local host.

An AI guest companion that answers questions about your apartment and neighbourhood, recommends what’s happening nearby and plans the guest’s stay — in 7 languages.

14 days free · No credit card until Publish

No demo · No setup fee · No app for guests · Cancel anytime

Already on Airbnb or Booking? Import your listing ↓

A guest using the shou app on their phone beside a QR welcome card in a bright serviced apartment with a city view
Already on Airbnb or Booking?

Paste your listing. See your own guest page.

In about 30 seconds we build a live preview from your Airbnb or Booking.com listing: your photo, your neighbourhood, tips nearby and the AI concierge. No sign-up to look — like it, and make it yours.

Free · no sign-up · the preview stays online for 7 days

Built for hosts and property managers
Whether you manage 1 apartment or 500+.
✓Serviced apartments ✓Airbnb hosts ✓Holiday rentals ✓Aparthotels
Watch · 30 seconds

Stop being your guests’ call centre

Nobody reads the welcome book — so guests message you instead, at every hour. shou answers for you.

  • Wi-Fi, parking, check-out — answered instantly
  • One QR code, 7 languages, day and night
  • Your evenings back
Build your guest companion free →

This is what your guest sees

One QR code opens a branded companion that just answers — in their language, with directions.

Scan → Ask → Discover → Plan → Go

The concierge

Guests just ask.

No menus to dig through — they type a question in their own language and get a real answer, with directions. It's the difference between a document and a host. And when something isn't working, it offers to report it straight to you.

Apartment 32Guest companion · powered by shou
📶
Wi-Fi
BXL-Dansaert-32 · welcome2026
🚪
Check-out
By 11:00 · keys in the lockbox
Where can we buy groceries?
Delhaize Dansaert
2-min walk · open until 21:00 · Directions ↗
Jazz tonight?
The Music Village — live 20:30 · 5-min walk
What can we do today?
☔ Rain until 3pm — a good day indoors. MIMA museum · 8-min walk
Try the live guest companion →
Or browse example styles →

Prefer it minimal? Choose per apartment which tabs guests see — down to just the concierge. See the concierge-only version →

From €9.90 / apartment / month
14 days free · No card until Publish
See full pricing →
For owners & operators

Three reasons hosts choose shou

1
🤫

Less guest messaging

Guests self-serve 24/7 in seven languages — Wi-Fi, check-out, parking, the lot. No more answering the same questions at 11pm, on holiday, or for the tenth time this week.

Hours back, every week
2
⭐

A better guest stay

Local recommendations, live events, an AI concierge and a day-by-day planner — in the guest’s own language. The kind of stay that earns great reviews and repeat bookings.

Reviews that drive occupancy
3
💸

More revenue

Late check-out, extras and your own partner tips sit right where guests are already looking — and turn “what’s nearby?” into upsells and direct rebookings.

Turn questions into income
Not just a digital welcome book

Everything your guest needs — in one QR code

Plenty of tools give you a digital welcome book. shou gives you that and a local concierge, live discovery and a stay planner — far harder for a host to compare to a PDF.

📗

Welcome book

Wi-Fi, check-out, heating, washing machine, parking, house rules — always current.

📍

The neighbourhood

Supermarket, bakery, pharmacy, tram, airport — each tappable to Google Maps.

🎭

What's on tonight

Live concerts, exhibitions and family activities near the apartment — never stale.

🌍

Every language

Write it once; guests read it in seven languages, automatically. Your brand throughout.

🌦

Weather-aware

A 7-day forecast for the apartment — and recommendations that factor it in: indoors on a wet day, out when it's fine.

🗺️

Plan my stay

One tap builds a day-by-day itinerary from what's on, the forecast and your picks — tuned to who's travelling (family, couple, business), and shareable or printable as its own page.

🎟️

Tours & tickets

Top-rated experiences and skip-the-line attraction tickets near the apartment — a richer stay for your guests, booked in a tap.

🔧

Guests report problems

A broken heater, no hot water, a jammed lock — guests report it in a tap, or just tell the concierge, and you're notified instantly. Every report lands in one portfolio-wide inbox: open → in progress → resolved. Catch issues before they become reviews.

Your guests don’t need another guidebook.

They need a local host. A guidebook gives answers; shou acts like one — replacing the welcome book, house manual, FAQ, translation tool and QR generator, and going beyond what any of them do.

A static PDFA guidebook toolshou
Digital welcome book✓✓✓
One QR code—✓✓
Auto translation · 7 languages—✓✓
AI answers to any question—Limited✓
Live local events——✓
Always up to date——✓
Personalised recommendations—Limited✓
Day-by-day stay planner——✓
Guest issue reporting + host inbox——✓

What your guests actually ask

Real questions, in their own language — answered without you lifting a finger.

„Wo kann man hier einkaufen?"
→ Delhaize Dansaert · 2-min walk
↗
"How do we use the washing machine?"
→ Under the counter · Eco 40° ≈ 2 h
↗
« Une bonne bière belge à proximité ? »
→ Le Cirio · historic bar · 6-min walk
↗
«Куди піти сьогодні ввечері?»
→ tonight's concerts & expos · a short walk away
↗
"¿Algo para hacer con niños mañana?"
→ live family events near the apartment
↗
"Dove posso parcheggiare?"
→ Interparking Dansaert · 3-min walk
↗
"Beste ontbijt in de buurt?"
→ Charli · fresh croissants · 3-min walk
↗

Find out what your guests need

Every question your guests ask becomes a pattern you can act on — which topics, and which languages. Most digital guidebooks don’t show you this.

What your guests asked Example
Last 30 days · counts only, never the questions themselves
45 questions
What’s on
29
Bars
8
Dinner
4
Pharmacy
1
Coffee
1
Check-out
1
Parking
1
By language
English 69%Українська 13%Français 13%Español 4%
⚠️ Guests asked about things your welcome book doesn’t cover
Coffee (1×) · Parking (1×)
Add these to your welcome book and guests will stop asking.

Counts only — never your guests’ questions, and nothing that identifies them. You see the pattern; they keep their privacy.

New revenue, not just savings

Turn guest questions into revenue

You list these as tappable Extras — and the concierge points guests to the right one when they ask. A guest requests in a tap, you get an email, and you arrange and charge your way — cash, transfer or on the bill, commission-free. Paying right in the guide is coming soon.

The concierge only surfaces the Extras you've switched on — one tap sends the request straight to your inbox.

⏰
"What time do we need to leave?"

Offer a late check-out

A "Late check-out — €25" extra sits on the guest page; they tap to request, you get an email — instead of the free late leave you'd usually wave through.

≈ €25 a stay
🛏
"Could we get fresh towels?"

Sell extra bed linen

A "Fresh linen & towels — €30" extra sits on the guest page; they tap to request mid-stay, you get an email — an easy comfort add-on, especially on longer stays.

≈ €30 a stay
🍽
"Anything good nearby?"

Earn on partner tips

Recommend trusted local experiences, restaurants and services right inside the guest companion — and earn referral income where partners offer it.

Referral income
🔑
On their way out

Win the direct rebooking

"Loved it? Book direct next time" with your own code — so their next stay skips the OTA commission entirely.

Skip the OTA fee

Illustrative — you set the offers and the prices. Guests request them in a tap; you get an email, then arrange and charge your way, and shou takes no cut (online payment in the guide is coming soon). Your extras, services and nearby tours also sit together in one “Enhance your stay” shop — and you can copy your whole set-up to every apartment at once.

For operators & portfolios

Run five apartments or five hundred — from one dashboard

Set your brand and your offers once, then roll them out across every apartment. shou is built to scale with you.

🔁

Copy across your portfolio

Set your theme, concierge voice, logo, extras, services and book-direct link once — then copy any of them to some or all of your other apartments in a tap.

🪄

Import in seconds

Paste an Airbnb or Booking.com link and we draft the whole apartment for you to review. A new unit can be live the same afternoon.

🎨

One brand, every unit

Per-apartment themes, your logo and your concierge’s voice — a consistent, white-label guide across the whole portfolio.

🖨️

QR codes & printable cards

Every apartment gets its own QR code and a printable guest card to leave on the counter — no app for guests to install.

📊

See what guests ask

Per-apartment insight into the topics and languages guests ask about — and the gaps your welcome book doesn’t cover yet.

📈

Plans that scale

From one apartment to twenty and beyond — one flat per-apartment fee, no booking commission, no per-guest charge.

Live in an afternoon — set up by you

No demo call, no onboarding queue.

Step 1

Start free

No payment needed — sign up and build your whole guide for free.

Step 2

Add your apartment

Paste your Airbnb or Booking.com link and we draft it for you — or type the details yourself. Edit anything, anytime.

Step 3

Publish

Go live and get your QR codes. You add a payment method only now — 14 days free with every tab, no charge today, cancel anytime.

Step 4

Guests scan

They open it on arrival — and stop asking you the same questions.

From
€9.90
/ apartment / month
14 days free · No card until Publish

Basic €9.90 or Advanced €19 per apartment, less from the 3rd apartment — unlimited guests, no booking commission, no per-guest charge. + VAT.

One extra late checkout can cover the whole month.

One QR code gives every guest: AI concierge · a day-by-day stay planner · live events · local recommendations · 7 languages · your branded guide.

Build your guest companion free →

See the full pricing and the calculator for your number of apartments

Basic
€9.90/apt/mo
Welcome book + AI concierge (knows what’s on)
Advanced
€19/apt/mo
All 5 tabs: + This week, stay planner, extras
More apartments
−20 to −37%
from the 3rd and 10th apartment

More than 25 apartments? Ask us for volume pricing — see full pricing →

🇧🇪 Built in Belgium 🇪🇺 Hosted in Europe 📱 No app to install 🙈 No guest accounts, no tracking ↺ Cancel anytime

Your guests never download anything and never create an account — they scan a QR code and the guide opens in their browser.

Give your guests a better stay.
Give yourself fewer messages.

Start in minutes — no demo, no setup fee, 14 days free.

Build your guest companion free →